User Guide

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23 articles in this collection
Written by Jason Conroy and Matt Allan

How to disable Print Invoices & Packing Lists emails for Robot Ninja test orders?

Learn how to disable Print Invoices & Packing emails related from being sent when Robot Ninja makes a test purchase.
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Written by Matt Allan
Updated over a week ago

How to disable customer emails for Robot Ninja test orders?

Learn how to disable any customer related from being sent when Robot Ninja makes a test purchase.
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Written by Matt Allan
Updated over a week ago

Product Sales Count & Robot Ninja

How to stop Robot Ninja from making products that are used for testing appear more popular in your store.
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Written by Matt Allan
Updated over a week ago

How to skip the Shop Page Loads test if your store doesn't use a shop page?

This article goes over how to make Robot Ninja skip the Shop Page Loads test if your store doesn't use a shop page.
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Written by Matt Allan
Updated over a week ago

How to confirm the product was added to cart after redirecting to checkout?

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Written by Matt Allan
Updated over a week ago

How to disable admin order emails for Robot Ninja test orders?

Learn how to disable order and subscription emails from being sent when Robot Ninja makes a test purchase.
Matt Allan avatar
Written by Matt Allan
Updated over a week ago

How to properly use the class type for a custom selector

This article goes over how to properly make use of the class type when assigning a custom selector.
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Written by Matt Allan
Updated over a week ago

Which product is used for testing the cart and checkout?

This article details which product is used when testing your store.
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Written by Matt Allan
Updated over a week ago

Checkout Processing Times

Please Note - this feature is BETA. We are experimenting with it and appreciate feedback.
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Written by Jason Conroy
Updated over a week ago

How to manually delete test orders?

If Robot Ninja was unable to automatically remove test orders, they can be manually deleted from the system by following this article.
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Written by Matt Allan
Updated this week

How to manually find and refund test orders?

Read this article to find out how to properly find and refund any test orders that weren't properly cleaned up by Robot Ninja.
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Written by Matt Allan
Updated over a week ago

Checkout took too long to process

This article goes over what to do if Robot Ninja reports the store took longer than 40 seconds to finish processing the checkout.
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Written by Matt Allan
Updated over a week ago

Guest Customer Not Removed

How to resolve the Guest Checkout test being skipped because the guest customer is not properly removed.
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Written by Matt Allan
Updated over a week ago

Selecting Products to Test

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Written by Matt Allan
Updated over a week ago

Product Stock Management & Robot Ninja

How to avoid product stock being reduced while running tests on Robot Ninja.
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Written by Matt Allan
Updated over a week ago

Store Settings

An overview of Robot Ninja store settings.
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Written by Jason Conroy
Updated over a week ago

Managing Your Test Card

Matt Allan avatar
Written by Matt Allan
Updated over a week ago

How Robot Ninja makes API requests to your Store

An overview of some of the technical details about how requests are made to stores including the IP addresses and User Agent strings we use.
Jason Conroy avatar
Written by Jason Conroy
Updated over a week ago